Our Portable EV Charger is compatible with 99% of all electric vehicles, for other models please contact us for advice.

• Do not submerge the electric vehicle charger in water.
• Do not step on,fold,or knot the cable.
• Do not drop the electric vehicle charger or place heavy objects on it.
• Do not place the charging cable near high-temperature objects when charging.
• Do not operate the charger outside its temperature range of -25℃ to 55℃.
• The power input cable should be at least 32.5mm (recommended 34mm)and equipped with a standard 16A socket.It is recommended that the power distribution be carried out by professionals.
• Do not put your fingers into the charging connector when the power plug is still connected to the power source.
• Do not use this electric vehicle charger when the cable is damaged.
• Do not use an extension cord or adapter with this electric vehicle charger.
• Do not hang the control box during charging to prevent poor con-tact and burning of the power plug.
• This product has a built-in non-grounding function.Please check with the manufacturer on whether your vehicle requires grounding to avoid electric shock risk.
• Plug the charger plug into the power supply first,then connect the charging gun to the vehicle to start charging.After charging,unplug the gun from the vehicle before unplugging the charger.Do not unplug while it’s live.

What payment methods are accepted?

We generally accept Xtranfer, paypal, T/T payment methods.

How long does it take to ship an order?

We will send out the goods within 3-10 working days after receiving the payment, if you have customised requirements, the delivery time will be extended to about 30 days.

What types of EV chargers are available?

There are three main types: Level 1 (standard home outlets), Level 2 (dedicated home or public chargers), and DC fast chargers (public charging stations for rapid charging).

How to Choose a Suitable Charger?

• Check the vehicle manual or open the car charging port todetermine the type of charging interface.
• If Type 1 interface,choose Type 1 charger.If Type 2 interface,choose Type 2 charger.If GB/T interface,please make a note in the order and contact seller.

How soon will I receive my shipment?

For sample orders or small goods we usually use international express delivery, usually will be delivered in 7-15 working days (if encountered holidays or special circumstances may be delayed); for bulk goods we usually use sea freight, the specific time depends on the destination country and the ship schedule, may be more than a month.